Lex van Velsen, MSc

Publications

Journal articles

Van Velsen, L., Van der Geest, T. & Klaasen, R. Identifying usability issues for personalization during formative evaluations: A comparison of three methods. To appear in the International Journal of Human-Computer Interaction.

Van Velsen, L. Van der Geest, T. & Steehouder, M. (2010). The contribution of Technical Communicators to the User-Centered Design Process of Personalized Systems. Technical Communication, 57(2), 182-196.

Van Velsen, L. & Melenhorst, M. (2009). Incorporating user motivations to design for video tagging. Interacting with Computers, 21(3), 221-232.

Van Velsen, L., Van der Geest, T., Ter Hedde, M. & Derks, W. (2009). Requirements engineering for e-Government services: A citizen-centric approach and case study. Government Information Quarterly, 26 (3), 477-486.

Van Velsen, L., Huijs, C. & Van der Geest, T. (2008). Eliciting User Input for Requirements on Personalization: The Case of a Dutch ERP System. International Journal of Enterprise Information Systems, 4(4), 34-46.

Van Velsen, L., Van der Geest, T., Klaassen, R. & Steehouder, M. (2008). User-centered evaluation of adaptive and adaptable systems: a literature review. The Knowledge Engineering Review, 23(3), 261-281.

Van Velsen, L.S., Steehouder, M.F. & De Jong, M.D.T. (2007). Evaluation of User Support. Factors that affect User Satisfaction with Helpdesks and Helplines. IEEE Transactions on Professional Communication, 50(3), 219-213.

 

Book chapters

Van Velsen, L., Huijs, C. & Van der Geest, T.  (2010). Requirements elicitation for personalized ERP systems: A case study. In A. Gunasekaran & T. Shea (Eds.), Organizational advancements through enterprise information systems: Emerging applications and developments (pp. 46-56). Hershey, PA: IGI Global.

 

Conference papers

König, F., Van Velsen, L. & Paramythis, A. (2009). Finding My Needle in the Haystack: Effective Personalized Re-ranking of Search Results in Prospector. In T. Di Noia & F. Buccafurri (Eds.), E-Commerce and Web Technologies 2009, LNCS 5692 (pp. 312-323). Heidelberg: Springer. PDF

Van Velsen, L., Van der Geest, T., Ter Hedde, M. & Derks, W. (2008). Engineering User Requirements for e-Government Services: A Dutch Case Study. In M.A. Wimmer, H.J. Scholl & E. Ferro (Eds.), Electronic Government 2008, LNCS 5184 (pp. 243-254). Heidelberg: Springer. PDF

Van Velsen, L.S., Van der Geest, T.M. & Klaassen, R.F. (2007). Testing the usability of a personalized system: comparing the use of interviews, questionnaires and thinking-aloud. Paper presented at the IEEE Professional Communication Conference, Seattle, USA.

 

Editorship

S. Weibelzahl, J. Masthoff, A. Paramythis, and L. van Velsen (Eds.) Proceedings of the Sixth Workshop on User-Centred Design and Evaluation of Adaptive Systems, held in conjunction with the International Conference on User Modeling, Adaptation, and Personalization (UMAP 2009), Trento, Italy, June 26th, 2009. Link to workshop website

 

Workshop papers

Hauger, D. & Van Velsen, L. (2009). Analyzing client-side interactions to determine reading behavior. Paper presented at  the 17th Workshop on adaptivity and user modeling in interactive systems (ABIS), Darmstadt, Germany.

Van Velsen, L., König, F. & Paramythis, A. (2009). Assessing the effectiveness and usability of personalized internet search through a longitudinal evaluation. Paper presented at the Sixth workshop on user-centred design and evaluation of adaptive systems, Trento, Italy. PDF

Paramythis, A., König, F., Schwendtner, C. & Van Velsen, L. (2008). Using thematic ontologies for user– and group-based adaptive personalization in web searching. Paper presented at Adaptive Multimedia Retrieval, Berlin, Germany.

Van Velsen, L. & Melenhorst, M. (2008). User Motives for Tagging Video Content. Paper presented at the Adaptation for the Social Web workshop, Hannover, Germany. PDF

Van Velsen, L.S., Van der Geest, T.M. & Klaassen, R.F. (2006). User-Centered Evaluation of Adaptive and Adaptable Systems. Paper presented at the fifth workshop on User-Centred Design and Evaluation of Adaptive Systems. June 20th, Dublin, Ireland. PDF

 

Poster presentations

Van Velsen, L., Van der Geest, T & Ter Hedde, M (2007). Supporting e-Service Clients with Personalized Narratives. Poster presented at the IEEE Professional Communication Conference, Seattle, USA. PDF